They have helped me with my boat for countless hours!
Made an appointment with the owner Chris Fust. I drove 2 1/2 hours to look at a motor. I have literally never experienced anything like this. The owner was rude, vulgar, and obnoxious from THE MOMENT I arrived. He was PISSED that I got there 30 minutes early and immediately started swearing and bitching at me. I soon realized Mr. Fust has a serious anger problem. I've never witnessed anything so ridiculous in my life. Be careful if using Swiss Marina. Needless to say, I wasted 5 hours of my life. I'm not sure what is going on with the owner, but beware, he is a very angry person.
My response to the owner's response is: he's an extremely poor businessman, and an extremely poor liar-
Swiss marine is great, all the staff is helpful and friendly!
We rented a 17ft skiff with a 75 hp motor for the day. Everything was set up and ready to go for us. We used skis and a tube for the day. We had a great time. Tom was awesome, great customer service. I would rent here again any day.
Furthermore, a day after my review, an individual posted a 5-star review stating all these "people whining" just don't understand how busy the owner is. Obviously, a cohort of the owner and not an actual review; seems to be a lot of those...
For all the people whining, what they don't understand is these guys are extremely busy! And you can't expect to show up the day before the 4th of July and get your boat fixed like flipping a switch.
I stopped in to see if there was a mechanic on duty to fix my motor. Apparently I annoyed the mechanic with such a simple question. He told me there were several other people ahead of me and he wouldn't drop what he was doing to help me. I replied and said I was only inquiring and it's OK I can go some where else. I said thanks pal and left the shop. As I was walking away I heard him call my nephew a wise ass punk and began to yell at us to get of the property and go back to New Jersey. I don't know who this man is but this was totally uncalled for. I have read simular reviews and apparently we weren't the first people to be treated like this. I strongly advise not to give Swiss Marine any of your business. My response to his response is that I would avoid doing business with this place at all costs. Just look at his response to my review. It shows you what type of person this man really is. How ever I shouldn't call him a man a man would not start and continue a fight with a 10 year old boy. I was almost shocked by the foul language he displays but when I see how hard it is for him to form a simple sentence it explains everything. Thank you Yp and Google for giving people a chance to expose these disgusting business owners and operators for what they really are. The one thing he said was right. Why did I go there if there were so many bad reviews? It's just as simple as he is, I didn't read them until afterwards. I will never make that mistake again. So thank you for that. Enjoy your life you miserable looser I hope you and your business burn to the ground!
These guys do great work and are very knowledgeable about all types of boats!
I am the 13 year old that was with Leonard. All we did was walk in and ask if there was a mechanic on duty. Then he continued to give my uncle a hard time such as swearing, using vulgar language and a bad attitude. When all we did was ask if there was a mechanic on duty. It actually startled me and frightened me for a second. My uncle said ok pal and we continued to walk out. And I was not making comments I said ah well to my uncle because we didn't get to go on the boat. Then he continued to call me a smart ass little punk and my uncle said do you have something to say. And we walked away and as soon as we got in the truck he started screaming go back to nj and get off his property. I believe it is sad that I have better Grammer than a 30 year old with definite little man's disease. Do not go to Swiss marine.
Swiss Marine Inc is a US Storage based in Saranac Lake, New York. Swiss Marine Inc is located at 24 Duprey St, Saranac Lake, NY 12983, USA.
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